Accident policy

Accident/Incident/Pre-existing injury 


The safety of your child is paramount and every measure will be taken to ensure they are protected from hurting themselves and others whilst in my care. However, accidents do happen and the following information details how the incident will be dealt with: 


  • I will comfort and reassure the injured child while making sure that the other children in my care are safe.  This may mean strapping a baby in a buggy or sitting an older child where they can be seen. 


  • I will assess the extent of their injuries and will carry out any first aid procedures that are necessary which I have been trained to do 


  • If necessary I will call for medical support/ambulance. 


  • If I have to accompany or take a child to hospital, I will either take the other children with me, or call my emergency back-up cover.  This will be another registered childminder or known responsible adult. 


  • I will contact you to inform you of the accident and if necessary ask you to collect your child from the setting or to meet me at the hospital. 


  • All accidents will need to be logged in an accident book so I can review and keep track if certain events repeat. This will include full details of the accident/incident. I will ask you to sign a copy of the entry and provide you with a duplicate copy. 


  • It is important that you keep me informed regarding your child's condition following an accident and if you have sought additional medical advice or care. 


All other children within my care who were not involved in the accident / incident will be kept safe at all times. If necessary, I will instigate my emergency procedures for children who are not injured, ie: using emergency backup/other childminders to care for these children. 


If the incident requires any further medical treatment I will: 

  • Inform Ofsted  

  • Inform my Insurance Company. 

  • Contact the local Social Care and RIDDOR if required 


My premises have been checked and they have meet the Early Years Foundation Stage Welfare Requirements for childminding outlined by Ofsted.  I also regularly review, update and practice safety routines. Risks assessment are done regularly and documented for my setting and outings. 

Review date: March 2019 

Behaviour Management

Behaviour Management

  • All children have the right to be cared for in a happy environment, therefore, it is important to ensure that all children know what is expected of them and what the boundaries are.  In order to achieve this, I have some house rules which set reasonable and appropriate limits to help manage the behaviour of the children.


  • I will help the children understand my house rules. I do follow a ‘Gentle Parenting’ way of parenting my son. Please feel free to read the Gentle Parenting ethos to understand how I feel behaviour can be managed. I understand not every parent will want to parent this way and I am welcome to follow reasonable parenting skills to allow consistent behaviour management in your home and my daycare setting. Please discuss this with me at anytime as your child's well being and happiness of the group whilst in my care is my priority.

I will ensure that:

  • what I expect from the children is reasonable and achievable, depending on their age and ability


  • I make myself clear giving a kind calm explanation of what behaviour was unacceptable and why


  • I am a good role model


  • I listen to what the children have to say


  • I reward good behaviour


  • Physical punishment or threat of physical punishment is NOT used, including smacking, a naughty corner or removing children from the group.


  • Physical restraint is NOT used unless it is absolutely necessary to prevent damage to themselves; other people or property.  Parents will be informed should this ever happen.

If you have any concerns regarding the managing of your child’s behaviour, please do not hesitate to contact me. It is important that we work together on managing behaviour in order not to confuse your child.


There are several ways I will try to deal with a child who is misbehaving and I will use different ones depending on the age/stage of ability of the child and the situation:


Ways to manage behaviour:

  • Distraction. Remove the child from the situation and give them an alternative activity.


  • Ignore. Depending on the situation I may ignore the bad behaviour as I feel it is being done to get a reaction.


  • Discuss with Child. If the child is able to understand, I will discuss their behaviour and try and get them to appreciate the consequences of their actions on others and understand where the behaviour has stemmed from in the first place. Eg, are they tired, angry, hungry etc.

Care, learning & play policy

Care, learning and play policy


  • My daycare is designed to help the children thrive by playing and learning at the same time. My aim is to help prepare them for school as much as possible and to help build happy confident personalities.


  • Following the Early Years Foundation Stage I will be looking at the main areas of learning and development and assessing your children and giving feedback to you.


  • I have researched and spent many months creating stimulating and educational day plans to help children grow and reach their full potential.

Through play, a child acquires; practices and adapts skills in all developmental areas.


The three prime areas of learning are:


  • Communication and language

  • Physical development

  • Personal, social and emotional development


There are four specific areas, through which the three prime areas are strengthened and applied.  


The four specific areas of learning are:


  • Literacy

  • Mathematics

  • Understanding the world

  • Expressive arts and design

These sections will be covered and followed by abiding to the Early Years Foundation Stage Curriculum.

Complaint procedures policy

Complaint procedures policy


  • As a registered childminder I aim to work in close partnership with all parents and to meet the needs of your children.  I hope that you are happy with the service that I provide, but I appreciate there may be times when you feel that I am not offering you and your child(ren) the service that you require.


  •  I hope that you will feel able to discuss any concerns or issues that you may have with me directly. If you would rather not talk in front of your child(ren) then we can arrange a more convenient time, for example in the evening or at the weekend.  I will make every effort to resolve the issue.  If you prefer, you can put the complaint formally in writing, you may also post anonymously to me or by email.  I have a mandatory duty to investigate all complaints relating to the Early Years Foundation Stage Welfare Requirements for childminding.


  • Depending on the nature of the complaint, I will investigate myself or it will be passed on to Ofsted to investigate.  Complaints will be treated sensitively.  Under the requirements of the Early Years Register and the Childcare Register you will be notified of the outcome and receive a copy of any written records regarding the complaint within 28 days if not sooner depending on how long any gathering of information will take place.


  • Ofsted produces guidance on concerns and complaints about childminders and childcare providers. This is available on the Ofsted website and provides guidance on the complainant’s right to contact Ofsted.

  •  If you are concerned about a data breech, you can contact the Information Commissioners Office


  • To contact Ofsted their telephone number is:0300 123 1231

Confidentiality Policy

Confidentiality Policy


  • Any information regarding your child or your family, given to me either verbally or in writing, will be treated as confidential.

  • Photography in my setting will only be used for each child's progress log book. Any photos will be stored on the locked computer filing system. No photos will be uploaded to my website unless given written consent to do so.

  • I will not discuss your child with others unless I have permission from you. I will however divulge confidential information to Social Services and to Ofsted if I have any concerns that your child is being abused.  Please see my Safeguarding Children Policy.


  • In an emergency which involves hospitalisation of me or a child in my care, it may be necessary to give contact telephone numbers and allergy information to another trusted person who will also adhere to this policy.  You would be informed if this information was ever passed on.


  • I would like parents to inform me of any changes in the child’s home circumstances, care arrangements or any other change which may affect the child’s behaviour such as a new baby, parents’ separation, divorce or any bereavement, so that I can support your child and family through this transition.


  • All accidents are recorded in an accident book.All serious accidents and injuries will be reported to the company providing my public liability policy, to enable a claim number to be allocated.


  • The Data Protection Act 1998 requires every data controller who is processing personal information to register with the Information Commissioner's Office.


  • The Information Commissioner's Office (ICO) is the UK’s independent public body set up to uphold information rights in the public interest promoting openness by public bodies and data privacy for individuals.  The ICO enforces and oversees the Data Protection Act.


Dropping off and collection policy

Dropping off and collection policy

Dropping off


  • If you intend to arrive at a different time from the contracted one, please let me know in advance.  If you unexpectedly arrive early, I may not be ready to care for your child.  If you are late, I may not be able to wait for you.


  • It is no problem if you want to drop off later/collect earlier than your contracted hours.  However, you will still have to pay for your contracted hours.  I will always be at home when a child is due to be dropped off or collected but outside these times, you may have to come to where we are.  It is not fair for the other children to miss out on our regular groups or cut short an outing because your child will be dropped off late/collected early.


  • If you need to change your contracted hours, please discuss this with me. Please be reminded I will care for numerous children with different schedules sometimes including my own, so dropping off and collection needs to run smoothly.


  • It is important that you arrive at the contracted time to collect your child.  Even very young children learn our routine and know when their parents are due. They can become distressed if you are late.  I know sometimes delays are unavoidable, especially if you are relying on public transport.  

  • If you are delayed, for whatever reason please contact me and let me know when you expect to arrive.  I will normally be able to accommodate the additional care; however, if I am unable, I will contact other adults from the authorised list and arrange for them to collect your child.  I will reassure your child that you are on the way and if necessary organise additional activities.

  • If you wish to discuss with me something important which may take time please arrange an appointment time to do this. I will not always be available to speak on Collection and drop off times as these are usually very busy periods.

  • If a child is not collected within 30 minutes and I have not heard from the parents, I will try contacting them, I will then try the emergency contact numbers.  During this time, I will continue to look after the child.  After one hour from the original agreed collection time, if I have not heard from the parents or emergency contact, I will contact the MASH Team Multi Agency Safeguarding Hub and follow their advice.  

  • In the case of a terrorist attack or National Emergency then this procedure will not be put into practice – please see separate policy.

  • If a parent is regularly more than fifteen minutes late collecting their child, they will be charged for an extra hour.  No charge will be made for occasional late collection.  Late fees will be charged at my discretion.

Who can collect the children

  • The question of who can collect children from my home has been recorded in the contract.  Those who are not named will not be able to pick up the child.  If there is an emergency situation and a known person cannot pick up the child, then I would operate a password system and would appreciate (where possible) a photograph of the adult picking the child up.

  • If parents are divorced or separated, under the Children Act 1989 parents do not lose their rights of contact with their children unless a Court Order has been issued, therefore it is crucial that I am informed of this.  I do not have the right to prevent a divorced parent from collecting their child if a Court Order is not in place.

  • If I suspect or know that a parent is likely to be violent or unfit to take the child, I am within my rights to keep the child until the other parent arrives.  This is justified under Section 3(5) of the Children Act, which states that a person who has care of a child may ‘do what is reasonable in all circumstances of the case for the purpose of safeguarding the child’s welfare’.


Emergency Procedure

Emergency Procedure


In the unlikely event of an emergency evacuation ie gas leak/fire/flood, I have a fire escape plan in place. A fire drill will be practiced regularly, details of each fire drill is recorded within the fire drill section in my Risk Assessment folder.


If a smoke detector sounds, or a fire is detected, the priority is to evacuate the children from the building. I have access to a fire blanket also.


Fire Escape Plan:-

  • Lead all children out of the house

  • Assemble across the road at a safe distance and check that everyone is accounted for.

  • Notify the fire brigade.

  • Contact parents or their emergency contacts to arrange collection of the children

  • Take refuge in a neighbour or friend's home until collection is possible.

  • Follow the instructions of the Emergency Services.

  • Do not return to the building until the Emergency Services have declared it safe to do so.

  • Phone Ofsted


I always carry my mobile phone which is fully charged.  All contact numbers for each child is held on the phone (parent’s contact numbers and emergency contacts).  Other emergency numbers of my own doctor and police station are also on my phone.

Food and Drink Policy

Food and Drink Policy


  • A good balanced diet is vital for children to develop along with fresh air and regular exercise

  • I do provide food and this is included in my fee. If any special dietary requirements are needed this will be discussed at the interview stage.

  • If need parents can provide a lunch box for their child containing all the food they will require for the day.  I would respectfully ask that no chocolate or sweets are included.  Other children do not understand why one child has sweets when they do not


  • All food and drink will be consumed at the table and we will all sit and eat together at mealtimes to ensure that this is a regular, pleasant and social event.  I sit with the children and encourage them to talk and listen to each other, learning to respect each other’s views and opinions, likes and dislikes, etc.  I encourage children to take turns, share and be polite and also encourage common courtesies such as saying ‘please’ and ‘thank you’.

  • I avoid snacking in the car at all times due for safety reason. If a child was to choke on some food whilst i was driving it would be hazardous to stop immediately to help them. I do not want to be put in a situation like this so snacks and meals will be consumed outside of the vehicle or when stationary.

  • I am aware of my responsibilities under food hygiene legislation.

  • I will ensure that all work surfaces and utensils have been thoroughly cleaned before any food preparation or food handling takes place.

  • Baby changing facilities will not be near food preparation areas.Laundry will not be carried out during times of food preparation and any soiled clothing or detergents will not come into contact with food preparation areas.

  • If there is an outbreak of food poisoning affecting two or more children looked after on my premises, I will notify Ofsted as soon as reasonably practicable but in any event within 14 days of the incident occurring in order to comply with regulations.


Gentle Parenting Ethos

Gentle Parenting Ethos


I do follow a ‘Gentle Parenting’ way of parenting my son. This is generally how I feel behaviour can be managed at times. I understand not every parent will want to parent this way and I am welcome to follow reasonable parenting skills to allow consistent behaviour management in your home and my daycare setting. Please discuss this with me at anytime as your child's well being and happiness of the group whilst in my care is my priority.


-Taken from the book ‘The Gentle Parenting Book’ by Sarah Ockwell Smith


What It Is

Gentle Parenting is a scientific, evidence based, approach to raising confident and happy children. It is a parenting ethos characterised by the following four tenets:

  1. Empathy

Gentle Parents are ‘mind minded’, that is they raise their children in a manner that they are aware and considerate of the child’s feelings. Too many parenting styles consider only the parent’s feelings when resolving problems, yet research shows us that the best way to raise an empathic child (or what many would call “a kind child”) is to be empathic towards them.

Most difficult parenting situations arise because the child’s needs are misunderstood, this is largely because most popular parenting methods consider young children “manipulative” or “naughty”. If the parent takes time to consider the child’s feelings and the root cause of their misbehaviour, in most cases it becomes obvious that the child’s behaviour is a sign of distress, unease, anxiety or fear. Once the true feeling and cause behind a behaviour has been identified it can be dealt with and ultimately the reasoning behind the ‘bad behaviour’ is extinguished, leaving the unwanted behaviour extinct. If parents only respond to the superficial behaviour without empathy the root cause is never dealt with and the behaviour will either continue or will manifest in another undesirable behaviour at a later date.

2. Respect

Most parents demand respect from their children, yet few truly respect their children in turn. This is a two-way equation. If parents respect their children and most importantly their child’s unique feelings and personality, then the child in turn is more likely to respect the parent. It is impossible to command true respect from somebody via fear or a mis-balance of power. Think of the people you most respect in your life, how did they gain your respect? Did they demand it, or did they earn it? Did they respect you? Do famous dictators really command respect? Or do people follow them out of fear?

Once a child respects you they become intrinsically drawn to want to help you and to keep you happy. Just as you desire to help and make happy those you respect and like.

3. Understanding

Babies are not mini adults, toddlers are not mini adults, pre-schoolers are not mini adults, tweens are not mini adults and teens are not mini adults. The human brain is not fully developed until the child enters their third decade of life. It is not until sometime after their twentieth birthday that we can expect a child to think and feel like an adult. Their brains are different. Their neurological functioning means that they do not see the world in the same way as us, they do not have the same control over their behaviour, the same ‘self soothing’ skills, the same empathy skills, or the same abstract thinking skills as adults. This means that our expectations of what is normal and what is problematic behaviour needs to change.

Expectations such as when children should share, when children should sit still and quietly, when children should cease tantruming and when children should sleep through the night change when parents understand some simple brain biology. With these new expectations and understanding it becomes far easier to parent our children.

Gentle Parenting also requires parents to understand  how their own behaviour impacts on their children. If parents act violently, through smacking, spanking, yelling, biting back or so on then they are providing a role model behaviour for their children to mimic. Violent (whether physical or verbal) parents raise violent children. Modifying our own behaviour and communication is therefore vital. So to is communicating in a way that is positive and child centric, mindful of neurological immaturity. For instance telling a toddler “be a good boy” is not just meaningless (what does “being good” mean? Even an adult struggles with that concept, but to a toddler not capable of abstract through it is impossible), it can also be incredibly confusing (it doesn’t tell the child what they should or shouldn’t do) and also damaging too (labelling children as “naughty” can cause immense damage to their confidence and future motivation).

4. Boundaries

Gentle parenting is not permissive. It is not ‘lazy parenting’. These are two common insults that those who are ignorant as to the ethos’ real meaning often use. Gentle Parenting embraces discipline as a vital part of parenting. The simple difference is that gentle discipline is age appropriate, positive, respectful, empathic and intelligent.

The word ‘discipline’ actually means “to teach”. Think of the stories of Jesus and his disciples (disciples being ‘those being taught’, stemming from the same root word as “discipline”). Would Jesus have been considered such a great teacher if he taught his disciples by yelling at them, sending them to another room, smacking them, ignoring them, shaming them, taking away their beloved items or making them sit on a prescribed spot or step?

Great teachers teach out of respect, passion and understanding. To discipline a child means to teach them the qualities you most want them to have in life. If you want a child to be a free-thinker, should you really discipline them for questioning an instruction you give? Positive discipline fosters the traits you would like your child to develop as they grow while helping them to understand how to display them in an appropriate and socially acceptable way in the interim.

Many conventional parents over discipline, saying “no” becomes reflexive, the big stuff gets muddled up with the small stuff, which is confusing to a child. Gentle Parents take time to set limits and boundaries for those things that really matter to them (things like “not hurting others”, or “not throwing objects indoors”) and importantly they always enforce them. Having less, but constantly enforced, boundaries is very important. It allows the child to feel safe to explore the world having clear areas that they know are ‘off limits’. A world without boundaries is a confusing place, we all need them.

The manner of discipline is different too in gentle parenting. The discipline used is done with the aim of teaching the child and also with their level of brain development in mind. What does a two-year old learn when they bite another child and are forced to sit on the naughty step for two minutes? Their brains are not developed enough for empathy or analytical thought so they cannot consider how the other child feels, or that what they did was ‘wrong’. Instead they sit on the step quietly for two minutes, because like a dog in an obedience class, they learn that if they sit still and quietly they will eventually be allowed off of the step. No change has happened in their motivation. They will still bite again. In this popular parenting example the parent has failed to understand  two important things 1. the motivation and feelings behind the behaviour and 2. the neurological limitations of the toddler brain.

In the same situation gentle parents would work on helping the child to express their ‘big feelings’ that motivated the behaviour (perhaps fear, anxiety or anger) and would teach them more appropriate ways to demonstrate them that don’t involve hurting others. This would be done as a team effort, there is no ‘winner’ or ‘loser’ in Gentle Parenting. No parent triumphing over their naughty child. Just families working together. Punishment should not play a part here, for it does not teach the child what they should do instead or how to help them to release their big feelings in a more socially acceptable way, it just makes them sit with these uncomfortable big feelings for longer.


For further information please visit

Health & Safety

Health & Safety Procedures


The Health and Safety of your child is very important to me and I have therefore documented the following procedures that I have in place to support this.

  • I meet the indoor space requirements (in line with Welfare Requirements: Premises, section 3.57) as follows:

  • * Children under two years: 3.5m2 per child

  • * Two year olds: 2.5m2 per child

  • * Children aged three to five years: 2.3m2 per child

  • All toys will be checked and cleaned regularly to ensure they are safe for your child to use. Any broken or hazardous toys will be removed immediately. Children will only be offered toys and resources that are suitable for their age/stage of development

  • I do a quick risk assessment of my home and garden every morning before the children arrive to ensure that it is a safe environment for minded children

  • I do not use socket covers on unused plug sockets (see

  • All equipment will be checked and cleaned regularly. All equipment is fitted with the correct safety harnesses to prevent accidents, for example highchair and pushchairs.

  • Car seats are checked regularly to ensure they are correctly fitted. I will never use a second hand car seat as I do not know its history.

  • My car is regularly serviced and MOT. I keep the safety locks on the back doors working. My car insurance is for Business use.

  • I use safety equipment appropriate for the children in my care, ie stair gates. These are checked regularly.

  • I will keep my front door locked to prevent the children opening the door to strangers.

  • I have procedures in place in the event of a fire (see separate policy)

  • I keep my kitchen very clean, following hygiene guidelines on the storing of food, keeping the fridge at the correct temperature etc

  • I ensure that the children do not have access to any waste, the bins are emptied regularly and any used nappies are wrapped and placed in the outside bin.

  • I do not permit smoking in my home.

  • I follow strict hygiene guidelines to prevent contamination

  • I have strict Child protection guidelines in place

  • Children must stay with me when we are away from the home. Younger child will be strapped in a pushchair, older children will either be on a harness or wrist strap, or holding onto my hand/pushchair.

  • I have emergency contact details with me at all times should I need to contact the parents.

  • I will work with you to teach the children about safety issues like crossing the road and stranger danger.

  • I will work with you to teach the children about making healthy food choices and physical exercise.

  • Sleeping children will be regularly monitored and I may use a baby monitor as well but unlikely as i will be in the next room and not leave them unattended.

  • I will restrain a child if they are putting themselves or others in danger, for example running into a road.

If you have any concerns regarding the health and safety of your child, please discuss them with me.


Lost Child Procedure

Lost Child Procedure

The care of your child is paramount and I always have plans and risk assessments in place to ensure that they remain with me and are safe.


However on rare occasions children can become ‘lost’ in busy places and therefore as a responsible childminder I have written a procedure that will be followed in the unlikely event of this happening.


  • I will immediately raise the alarm to all around me that I have lost a child and enlist the help of everyone to look for them

  • If it is a secure area such as a shopping centre, I will quickly alert the security staff so they can seal off exits and monitor the situation on any CCTV

  • I will provide everyone involved in the search with a description of the child.

  • I will reassure the other children with me, as they may be distressed

  • I will then alert the police and provide a full description

  • I will then alert the parents of the situation

  • I will inform Ofsted

I take precautions to avoid situations like this happening by implementing the following measures:


  • Ensuring the children hold my hand or the pushchair whilst we are out

  • Avoid going to places that are overcrowded

  • On outings the children wear wristbands with my mobile number on them

  • I teach the children about the dangers of wandering off and of talking to strangers

Medication Policy

Medication Policy


  • I am happy to give your child non-prescribed medication, such as cough mixture, Calpol, teething gel etc, but only if you have signed a parental permission form for me to do so and have provided the medicine yourself.  This must be clearly labeled with the child’s name.


  • Even though you may have signed a form, I will still contact you by telephone to check that I can administer this medication. It is vital that you inform me of any medication you may have given your child before they arrive into my care. I need to know what medicine they have had, the dose and time given to avoid medication being doubled up.


  • If your child needs to take medication prescribed by a doctor, please discuss this with me. I will need you to sign an additional permission form before I can administer this medication to your child.


  • In some cases, a child on antibiotics may be asked not to attend for 2-3 days, in case they react to the medication and to prevent the spread of an infection to others. I will follow the guidance set out by the HPA - Health Protection Agency where they detail the most common infectious diseases and the recommended periods for which children should be kept away from school or nursery.


  • All medicine given to me to administer must be in its original bottle/container and not decanted. It must have the manufacturers guidelines on it and if a prescription medication the details from the Doctor/Pharmacy/Dentist or Health Professional.


  • I will record the course of medication along with the date and time each dose was administered to your child into my Medication Folder and request a parental signature at the end of the course of medication.


  • If your child has a self-held medication please obtain an additional one for me to be kept at my home. Older children can easily forget to bring home an inhaler. What could be a simple puff of ventolin then turns into a major incident and a trip to the hospital.


Nappy & Toilet Training Policy

Nappy and Toilet training policy


Nappy changing


  • I am happy to accept babies and children in nappies including disposable and cloth nappies.


  • If your child is wearing nappies, please could you provide these together with your regular wipes.  Some children can have a reaction to wipes and therefore feel it is better for the parents to provide these.


  • I will provide a changing mat, which will be wiped over with disinfectant between each use and nappy sacks for the disposal of used nappies.


  • How often I am changing a child nappies will all be logged in the daily log.


Toilet Training


  • I am quite happy to support you with toilet training when you feel the time is right and your child is ready.  It is very important that we work together to potty train your child and pick a suitable time to do it, when we can both dedicate time. If we start the training and your child is not ready, then we can stop and start again when they are.


  • Some children take to potty training overnight, for some it is a longer process.  The most important thing is that we work together to give your child the support and reassurance they need during this period.


  • I will provide a toilet seat for training within my home so they can learn to sit on the toilet.


  • I would be grateful if you could please provide lots of changes of clothes as I don’t keep any spares.


  • I will provide you with daily feedback on how we are progressing with the training.


Observation procedure

Observation policy- Progress log book


Guidance to the Early Years Foundation Stage Curriculum states:

‘Practitioners must be able to observe and respond appropriately to children’.


Put simply observation is the practice of looking at and listening to children to find out how they are developing, what they like doing and what they are learning through their play and the experiences on offer. It is important that parents and practitioners share what they know so that they can decide whether the child’s development is at the expected stage, whether the resources such as toys and equipment are suitable for the child and to focus them on what to provide in future to support the child to develop new interests, learn new skills and acquire new knowledge.



The starting point is always with the child. Observing what children choose to do, what their interests are and who and what resources they enjoy playing with, this provides adults with reliable information about children as individuals.



  • This principle requires childminders to observe children and respond appropriately to help them make progress. This is a very important requirement from Ofsted


This is demonstrated when childminders:


  • Make systematic observations and assessment of each child’s achievements, interests and learning styles,


  • Use these observations and assessments to identify learning priorities and plan relevant and motivating learning experiences for each child


  • Match their observations to the expectations of the early learning goals


  • I will be following the Early Years Foundation Stage guidance to assist me in my work.


  • I will make regular observations on your child, using different mediums, for example, tick lists and tracker books, photographs, written observations etc.


  • You are welcome to see all copies of any of my observations.  All observations are only made for personal use and will remain confidential.



  • I request each parent to sign a form giving me permission to carry out and record observations on their child.


General Data Protection Regulation

  • General Data Protection Regulation this requires me to share information with you about data retention after your child has left the childminding setting.


  • I store data about you and your child in paper format in a locked cabinet and on my computer which is protected by password.


  • To comply with the Limitation Act 1980 and the Early years Foundation Stage. I will keep the following information stored until your child is 21 years and 3 months.


Accident and Injury logs

First Aid treatments

Medication given

Attendance records


Child & Parent profile information


  • I will keep photographs of your child for the ‘Learning Journal’ which will track your child's development whilst in my setting. This booklet with the photographs will be given to your at the end of your period with me. I will then remove all photographs if still stored on my computer.


  • After the required  retention period the documents will be shredded and deleted.

If I am to close my setting or retire I will keep documents for as long as legally required by the purpose for which it is collected.


  • You have the right to ask for information held about you and your child to be withdrawn. This is called the ‘Right to Erasure GDPR. However if I need to keep information because it is legally required then exceptions to the ‘Right to Erasure’ app

References which may be helpful:


Safeguarding Policy

Safeguarding children policy


My first responsibility and priority is towards the children in my care. If I have any cause for concern I will need to report to the following: Multi Agency Safeguarding Hub (MASH) for advice & an assessment of the situation. If a ‘disclosure’ is made I will contact my Local Authority Designated Officer (LADO) Tel: 0208-590-4528 within 24 hours.. I will record the concern and all contact with children services thereafter.

Safeguarding action may be needed to protect children (and parents) from:

  • Neglect

  • Physical abuse

  • Sexual abuse

  • Emotional abuse

  • Bullying, including online bullying and prejudice-based bullying

  • Racist, disability and homophobic or transphobic abuse

  • Gender-based violence/violence against women and girls

  • Radicalisation and/or extremist behaviour

  • Child sexual exploitation (CSE) and trafficking

  • Honour Based Abuse (HBA), including Female Genital Mutilation (FGM) and Forced Marriage (FM)

  • The impact of new technologies on sexual behaviour, for example, sexting

  • Teenage relationship abuse

  • Substance misuse

  • Domestic violence

  • Fabricated or induced illness

  • Poor parenting, particularly in relation to babies and young children

  • Other issues not listed here but that pose a risk to children, young people and vulnerable adults.

If a child tells me that they or another child is being abused, I will:

  • Show that I have heard what they are saying, and that I take their allegations seriously

  • Encourage the child to talk, but I will not prompt them or ask them leading questions. I will not interrupt when a child is recalling significant events and will not make a child repeat their account

  • Explain what actions I must take, in a way that is appropriate to the age and understanding of the child

  • Log what I have been told using exact words where possible and make a note of the date, time, place and people who were present at the discussion

  • Report my concerns immediately to the duty social worker at (MASH) who has the experience and responsibility to make an assessment of the situation

I am the designated officer for the setting. It is my responsibility to ensure all attending my setting are suitable and all my children I care for are safe.


  • Anyone over the age of 16 who lives or regularly attends the setting have a DBS

  • Ensure anyone living or attending my setting know and understand my safegaurding Policy & Procedures.

  • I will work together with parents to make sure the care of their child is consistent.

  • Parents must notify me of any concerns they have about their child.

  • Accidents, incidents or injuries affecting the child, will be logged in a Accident and Injury book.


  • Child protection concerns that could identify a particular child are kept confidential and only shared with people who need to know this information.

  • I will report any concern to the relevant agencies

  • I have copies of HM Government document of ‘Working Together to Safeguard Children’, ‘What to do if you are worried a child is being abused’ and Barnet MASH document .

Pet policy

Pet Policy


Monty my 9 year old basset hound is part of the family.

We have had him since he was 12 weeks old. He is routinely wormed and deflead and attends  a grooming parlour monthly. He is great with children and my baby boy. We also have Gus our cat who is 12 yrs who we rescued he is often out but spends most of his indoor time asleep upstairs. One of my hobbies is maintaining a reef aquarium which holds one Tomato clownfish and a zebra goby. Along with many shrimps, hermit crabs and snails. It is a beautiful ecosystem and incredibly relaxing to sit and watch.  


I believe growing up around a pet is great for mental stimulation for children, helps with their emotional and physical development. He also helps teach them how to care for another being and teach respectful behaviour towards others.


I will do the following to make sure they fit in with the daycare setting safety requirements.


  • My pets  will never be left alone or unsupervised at anytime with the children


  • With the use of baby gates in my home Monty will have his own area to relax in and does not have to be part of the daycare unless invited into activities. For example ‘Helping to brush monty’


  • I deworm my pets every 3 months and de flea them Monthly using  prescription veterinary products


  • Monty is  wiped clean and dried after every walk and his general hygiene is looked after very well including brushing his teeth daily


  • Monty is  fully vaccinated and attends the vets for regular dental check ups


  • Children must be encouraged to treat all animals with respect, and can learn how to handle them correctly.


  • Children must wash their hands after any contact with animals and understand the reasoning behind this.

  • Children must be taught that not all animals are child friendly and that they should

always check with the animal’s owner before attempting to stroke or handle them.


  • Food for the pets will be kept out of children’s reach including their food bowls.


  • The garden will be checked every morning, before the children are permitted outside to play, to ensure that no animal has fouled it.


Photography Policy

Photography Policy



I understand that mobile phones are an everyday part of life for parents and childminders and, with that in mind, I have laid out my procedure for their use:


  • I will ensure my mobile phone is fully charged and with me at all times in case of emergencies


  • I have the facility to take photographs on both my mobile phone and camera and will seek your permission to take any photographs of your child to record activities and share their progress with you.


  • The photographs will be uploaded to my computer, used for daily diaries and observations, the photographs will then be removed from the devices.


  • I will not publish any photographs of your child on any social networking sites or share with any other person without your permission


  • If your child has an electrical device that they wish to bring into the setting please let me know, so that we can work together to ensure the safety of all children in attendance


  • Visitors to my setting are not permitted to use their electronic devices whilst on my premises, except in exceptional circumstances, when the devices must be used away from the children


  • I have registered with the Information Commissioner's Office as a data controller in line with the Data Protection Act

Procedure for allegations of abuse against a childminder

As a Childminder working alone, I am more vulnerable to allegations of abuse being made against my family or me.


I will take precautions to protect myself from this happening by:


  • Ensuring all household members over 16 are DBS cleared

  • Ensuring all visitors to the house sign the visitors book and do not have unsupervised access to the children under any circumstances

  • Ensuring, where possible, that no workmen are in the house during minded hours, unless it is to repair an emergency service or for Health & Safety reasons

  • Document accident and incident that occurs whilst in my care, informing parents and requesting them to sign my records

  • Noting any injuries on the children when they arrive and asking parents to inform me of any accidents that have occurred whilst outside my care

  • Ensuring the children are supervised at all times

  • Keeping accurate records on each child and writing a daily diary


However sometimes allegations are made and this unfortunate situation cannot be avoided.

I will then follow the procedure detailed below, in order to gain support and professional advice:



  • M.A.S.H Team

  • L.A.D.O

  • Ofsted

  • Jenny Boyce - Childminding Quality & Support Officer

  • I will write a detailed record of all related incidents, including what was said and by whom, with times and dates.

  • I will ask any witnesses (if there were any) to also write a statement detailing the incident they witnessed and giving their contact details in case it needs to be followed up by the authorities.

  • I will make a decision on the contract for the parents or carers

Settling in policy

Settling in policy

  • As a parent myself, I understand how difficult it is for parents to leave their child with a childminder.  It is important that your child is settled and that you are happy with the care I am to provide.


  • Settling in sessions for the parents and child give us all an opportunity to get to know each other.   It gives you the chance to provide me with lots of information about your child, their likes and dislikes, routines, favourite activities, how to comfort them if they become upset and how they have reacted when left before. I can start to build a relationship with you and your child and to understand both your needs and wishes.


  • I am happy for you to stay until you feel that your child is settled.Also you can have a coffee locally to see how your child is on their own. I appreciate that some children will take longer to settle than others, whilst others settle quickly then can become upset a few weeks into the placement.  I will work with you to support your child through this transition period and make it as easy as possible. It is important that you and your child are relaxed and happy in my home and with the care I provide.


 I am happy for parents to contact me during the day to find out how their child is.  Please do not be concerned if I do not answer your call as I may be changing a nappy or otherwise engaged with a child.  I will return your call as soon as I am able.

Sickness, Illness & Infectious Diseases

Sickness, Illness & Infectious Diseases

  • I am happy to care for children with minor coughs and colds but will not care for children who are very unwell, infectious or running a high temperature. I have to consider the welfare of all the children in my care as well as myself and my family.


  • Please consider the implications of knowingly bringing a sick child to my setting.  If I become unwell as a result and have to close the setting, this impacts all the other children I care for and their parents.  In addition to this, as a self-employed person, if I don't work, I don't earn and I have bills to pay like you do.


  • As set by The Public Health Agency, if your child has had diarrhoea or sickness in the last 48 hours please do not bring them in, but please let me know.


  • I am happy to administer medication provided by you, please see my Medicine Policy.


  • If your child becomes ill whilst in my care, I will make them as comfortable as possible, isolate them from the other children if necessary and reassure them. I will contact you immediately and continue to care for your child until you arrive.


  • If I am unable to work on a contracted day, I will make contact with you the night before or in the morning as early as possible to advise you that I will be unable to care for your child.  If you require emergency childcare, please discuss this with me and I can provide you the details of my emergency cover.

Television Policy

Television Policy


I do not have my television on during the day and limit the time children in my care are permitted to watch television.


The watching of television programmes and DVDs is normally restricted to:


  • Morning arrival time to allow children to wake up gently and ease into the day


  • When a child is feeling a little off colour and needing more rest, then it may be appropriate for them to watch more television that day


  • The end of the day to allow me time to tidy away the toys and calm the children down ready for their parents’ arrival


  • When watching Television the main kids channel I allow is’ Baby Tv’, all the themes are educational on this channel and there are no adverts. I know the show schedule well and and they repeat throughout the day so am aware what is in the content.


  • I will always have the remote control so I can monitor at all times the viewing


  • I ensure that any programmes watched are suitable for all the children in my care. If your child wants to bring a DVD to watch at my house, please check with me first as it must be appropriate viewing for the younger children.

Terrorist Attack or National Emergency Procedure

Terrorist attack or national emergency procedure

  • If we are involved or caught up in the incident I will comply fully with the instructions from the emergency services and constantly reassure the children in my care.


  • My priority will to get all my children to a safe place and get them back to their families as soon as possible.


  • If you are caught up in an incident I will continue to look after your child until you are able to return or a person nominated is able to collect them.


  • I understand that during major incidents the mobile phone networks are often not available and even landlines can be cancelled to free up communication systems for the emergency services. I will however attempt to contact you on a regular basis and ask that you try to do the same.


  • I will keep up to date on the situation using any media source available to me, radio, television, Internet etc. I will endeavour to protect your child from information or images that may alarm or distress them.


  • I hope that I never have the need to put this procedure into practice but am happy to discuss with you any aspects of this policy.


Transporting Children Procedure

Transporting children policy


  • I have a full, clean driving license, which is available for you to see on request


  • I will ensure my car is in roadworthy condition by having it regularly serviced by a reputable garage.  I will ensure it complies with all legislation, MOT, Car Tax, insurance etc


  • I avoid snacking in the car at all times due for safety reason. If a child was to choke on some food whilst i was driving it would be hazardous to stop immediately to help them. I do not want to be put in a situation like this so snacks and meals will be consumed outside of the vehicle or when stationary.


  • I will avoid where possible taking your child to a petrol station, by filling up my car before or after my minded hours


  • I will ensure all car seats are correctly fitted, age and stage appropriate for the children using them and that they are correctly strapped into them


  • I will ensure that the child safety locks are in use on my car


  • I will always carry a mobile telephone with me in case of an emergency.


  • I will always carry identification and contact phone numbers for me and the minded children in case of an emergency


  • I will always carry a First Aid kit in the car in case of an emergency


  • I will never leave a child unattended in a car.  However, when obtaining a parking ticket, I may leave the children in the car as walking across a car park could prove more hazardous than leaving the children in the car.  If this happens, the children will be in sight at all times in accordance with the EYFS.  I will endeavour to park as close to a ticket machine as possible in these situations or travel with another childminder who can stand by the car.


  • I will teach your child about the dangers of cars and roads, in an age appropriate way.


  • I will advise you in advance if we are making any special trips or long trips in the car.


  • If your child suffers from travel sickness please let me know immediately.



Special educational needs

Special Educational Needs & Disabilities


  • All children are welcome at Dinky dino’s daycare, regardless of need or disability.


  • When I am aware that a child may have special educational need or a disability (SEND) before they start with us, I will endeavour to set up a good transition for them into our setting involving parents/carers and any outside professionals known to the child


  • My Special Educational Needs Coordinator (SENCO) name is: Jenny Boyce (CQSO)


  • Together following discussion and over seeing records for children with Special Educational Need we will work together with a multidisciplinary approach to meet all needs of the child.


  • I am committed to the effective collaboration between all agencies working with a child together meeting children's special educational needs whilst following the Early Years Curriculum.


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